Alsini, Ibrahim. “INVESTIGATING EFFECTS OF PERCEIVED SERVICE QUALITY ON OVERALL SERVICE QUALITY AND CUSTOMER SATISFACTION: CASE OF SAUDI AIRLINES”. Journal of Tourism, Sustainability and Well-being 5, no. 4 (December 31, 2017): 463–470. Accessed October 27, 2025. https://journals.cinturs.pt/jtsw/article/view/113.